Maintenance

All installations done by ePrimera are covered by our customer-specific maintenance agreements. These always include

• Provision of relevant software upgrades
• Access to support staff (see also here)
• Onsite correction of any unforeseen problems
• Assisting with security and resilience issues
• Providing advice on the effects of changing the underlying applications.

ePrimera also have a long-standing commitment to improving the functionality available within our products based on feedback and ideas generated by our customers.